Five ways your IT can build a better employee experience in 2019

According to the Harvard Business Review, companies focusing on employee experience tend to be four times as profitable than those that do not. Since technology is now such a central part of the overall work experience, it is more important than ever to have technology solutions that put people first. There is often a disconnect between employers and employees when it comes to technology. 90% of business executives say their company considers people’s needs when introducing new technology, but only...

Choosing a Business Phone System? Ask These Questions

Remember the days when business phones were all about making and receiving phone calls? Besides looking for the best deal on local and long-distance phone service, decision makers only had a few choices and features to consider for conventional landlines. ‘What phone features and options are most important to the business? Are you a small business that wants to appear larger or more professional? Consider unified communication systems that offer automated-attendants, toll-free or local numbers, and directory listings for getting...

When to Outsource Your Office Tech and IT Support

Every office needs information technology (IT) for their operations. A catch-all term, IT refers to everything from your employees' computers, to systems such as wifi, video conferencing, file sharing, software, email, and remote access. Despite their reliance on technology, most small and medium sized businesses don't have dedicated IT departments. Often IT management and troubleshooting falls to operations, engineering, or otherwise tech-savvy staff––usually an office manager, software developer, or salesperson––even though it's not in their job description. If your company...

How to Get the Right Tech for Your New Business

Congratulations on your new business! Start-up costs can easily escalate, and tech is often one of the bigger expenses. It's not that everything is high priced, but the sheer number of technologies available can overwhelm smart decision making. The latest tech is dangled in front of you with amazing features you didn't know you needed, and suddenly your budget has gone boom! Here's how to get the tech right for your business, without the headache and drama. 1. Check if...

Can You Outsource IT Services from a Virtual Group?

  Will you give up service if you outsource IT to a virtual team? I mean, there's something to be said for having your IT staff in the building... right? We'll tell you what can be said: "It's more expensive and you get less service." Here's a look at how you can actually save money and get more value by moving to a virtual team. In-House Employees are Expensive and Inefficient People who are hesitant to outsource IT often have...

Why ‘I Have an IT Guy’ Just Doesn’t Cut IT

[th_gallery ids='854,860,469' columns='3' link='file']  You recognize this guy on the left - the young, slightly nerdy guy with the t-shirt?  This guy is great, but is he available 24/7/365?  Does he have the tools and resources of a full IT organization behind him?  Is he even available during the day when you need help?  Many small businesses we sit down and meet with to discuss our managed IT service offerings respond to our question of who provides their current IT...

Top 5 Most Common Network Security Threats

In a single year, more than 14 million American businesses are the victim of a cyber attack. You might think that these hackers only go after the big fish -- but think again. In fact, small businesses are a higher risk than ever before when it comes to hacking vulnerability. Hacking, potential data loss, and other network security threats can cost you business and slow down your operations for days or even weeks. But the worst damage of all that...

7 Signs You Need Professional IT Services

Are you always having to deal with problems with your IT systems yourself? It might be time to outsource your IT issues to professional IT services. You may have lasted this long without a dedicated IT professional, but as your business grows you need to bring in the pros. Nowadays, IT systems are a central part of almost every business. Without IT professionals, you risk drastic consequences for the security and efficiency of your business. But why do you need...

4 Steps to Get Office Automation ‘Right the First Time’

Office automation uses software and hardware solutions to ease your workload. At its simplest, office automation may involve filtering your email inbox into organized folders. However, as your business expands, the number and scale of tasks needed to keep the business running increase exponentially.  Soon enough, you and your employees will find yourselves relying on the automation of your information to reduce storage space, speed retrieval and allows several employees to access the same data at the same time. You’ll...

10 Common Computer Problems Your Office Can Avoid

A wise man once said, "Never trust a computer you can't throw out a window." That man was Steve Wozniak, co-founder of Apple Inc. Even someone as dedicated to computers as the co-founder of Apple knows that computer issues are something no person can avoid. Computer problems are unfortunately a common occurrence in every office. Be it normal wear-and-tear or a more serious issue, every office will experience their own set of issues. To help you navigate the frustration of...